Essential Leadership Skills for Managers

Course Overview

The program on “Essential Leadership Skills for Managers” has been exclusively designed keeping in mind the challenges faced by managers.

In this program they identify their own leadership style along with the introduction to “Blue Ocean Leadership”. The Blue Ocean Leadership grid consists of the following four steps:

Focus on acts and activities
Connect leadership to market realities by engaging people
Distribute leadership across different management levels
Pursue high-impact leadership acts and activities at low cost

Communication with team is vital for the goals and tasks to be completed on time and the outcome should be the one expected by the managers. For this, WHWW model (What, how, who and why) has been introduced in the program and the participants will learn and practice this model through role plays and group discussions.

It has been observed in the corporate world that feedback culture often backfires, demotivates employees and disturbs the working relationship among colleagues. The challenge is not giving or receiving feedback but, the way it is given and received. For this, Cloud model is introduced in this workshop and will be explained through story telling technique. Also, participants will understand the difference between observation and inference and will be filling a questionnaire to see where they stand.

A manager’s behaviour has a very lasting impact on the organisation’s culture and its employees. We will discuss on how to manage unconscious bias and will also discuss and share examples on unconscious bias in corporate world.

Training Methodology:

Questionnaire
PowerPoint slides
Flip Charts
Videos
Exercise / Activity
Group Discussion / Brainstorming

Who Should Attend

Management positions that will benefit from this workshop are newly appointed line managers, team leaders or junior managers or those in existing management positions looking to build their confidence. The size of the team that reports into the role can be anywhere between one and fifty. For team leaders attending, this course helps you recognise your skills in an organised and professional way.

Learning Outcomes

Understanding own leadership style
Understanding Blue Ocean Leadership Grid
Understanding what, how, who and why communication style
Learn the difference between Observation & Inference
Learning and applying Cloud Model
Managing Unconscious Bias
Understanding AAA Model
(Acknowledge, Appreciate, and Advise)

Course Outline

Introduction, objectives, and overview of the program
Ice breaker
Leadership Style
– What differentiates between a manager and a leader?
– Identifying different leadership style
– Questionnaire
– How to switch between different leadership styles when approaching diverse team members.
Activity: How to approach diverse team members
Communication
– How do leaders communicate?
– Cross culture communication
– Personal communication style questionnaire
– POWER communication model
– Role Plays
Feedback
– Effective feedback statements
– Observations V/s Inference
– Questionnaire
– Cloud model (developed by Mohsin Ahmad Bhatti)
Unconscious Bias
– Discussion on what is Unconscious Bias?
– How do we develop it?
– Video
– Managing Unconscious Bias
Closing Exercise: Applying AAA Model

Speaker

Course Facilitator

Mohsin Ahmad Bhatti

Learning & Organizational development
Certified Corporate Trainer
Rotarian | Toastmaster | Entrepreneur

Mohsin Ahmad Bhatti is a Management Consultant & Certified Corporate Trainer. Mohsin has worked on various value adding assignments for clients like: Novo Nordisk Pakistan, S & P Global, Indus Motors Company (Toyota), Syngenta Pakistan Ltd, Transworld, Telenor group, GroupM, Beacon house school system, British tobacco Company, Port Grand, Pakistan Tele-Communication Ltd (PTCL), Higher Education Commission Pakistan & USAID.

Mohsin has studied and worked in United Kingdom (UK) for eight years and was associated with various firms that includes; Costa Coffee, Planet Organic Ltd, British Gas, and Shaz Consultants. He graduated from University of Wales, having majors in business management. His voluntary experience includes, conducting sessions in SZABIST Karachi, ILMA University, PAF KIET, Muhammad Ali Jinnah University, Sindh Agriculture University Jamshoro, Dow University of Health Sciences and fund raising campaign with Red Cross (UK). Mohsin is also an entrepreneur and has a startup by the name of “Markhor Events” –an event management company.

Venue

Date: Tue, 25 February 2020
Venue: Karachi Marriott Hotel
Time: 09:00 am – 05:00 pm

Date: Thursday, 27 February, 2020
Venue: Faletti’s Hotel, Lahore
Time: 09:00 am – 05:00 pm

Registration

For further information please contact
Mohammed Phaysal / Jameel Ahmed
0300 213 3849 / 0313 2971 833
(021) 3480 1888 / 3483 3775

Terrabiz Cancellation Policy

For cancellations made in the 7 working days to the workshop, no refunds will be given. Cancellations must be confirmed by email. Substitutions may be made at any time.

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Registration